Have you ever had a restaurant experience where your food took an exceptionally long time to arrive, even though it didn’t seem like they were particularly busy? How often do you choose to eat at the place that has really good food, but you know the service takes forever? Would you eat at a place that’s fast but has bad service? To keep customer engagement, its not either / or. To build a loyal customer base, you need to be proactive. You can’t just wait for them to come to you.
Here’s how you can do it with Appature
Step-By-Step guide on building your customer engagement with reports identification.
Appature helps you do this by:
Showing average time between orders for your top customers, so you can identify issues before you lose a loyal customer
Know shipment times across customers, identifying potential systemic uses that are leaving customers cold
Review customer activity, and find customers who haven’t ordered in a while and reestablish old reslationships.
Recurring customers are the cornerstone of any healthy business. Appature helps you keep track and proactively address any issue. Build strong customer relationships, with Appature.
Thanks, and happy reporting!