Have you ever had a deal canceled because you took too long to fulfill it? Or had a customer remark they would be ordering less in the future because of unreliability and uncertainty of delivery? In a tough market, providing the best customer experience possible can mean the difference between dedicated customers and floundering sales.
Here Is How You Can Do It With Appature.
Step-by-step guide on how to track fulfillment times and stock-out to maximize inventory turnover.
With Appature, you can track your average fulfillment times for each customer, quickly identifying customers who might not be receiving the level of support they deserve:
Understand turnover rates for individual products on both wholesale or retail and make sure you keep stock of your most popular products so every order gets fulfilled quickly
Track turnover at a macro product category level and make sure you have enough inventory for big events
Review your customer’s activity over to understand their purchasing habits and which customers need attention.
Providing the best service possible will ensure customers stick with you through both good and bad markets. Start elevating your customer experience today with Appature. Thanks and happy reporting!